We are thrilled to announce that Auvious has achieved Elite Partner status in the Genesys AppFoundry®—a milestone that underscores our unwavering commitment to innovation and excellence in customer experience (CX) technology.

We’re excited to announce that Auvious has launched a new AWS-based deployment in the United Arab Emirates, further strengthening our commitment to supporting Genesys Cloud customers across the Middle East.

As financial institutions cautiously step into the world of digital assets, one thing is clear: success won’t be driven by tech alone — it will hinge on trust, education, and experience.

At Auvious, we believe this transition presents a massive opportunity — not just for banks and asset managers, but for customer support to evolve into a strategic advantage.

​We're excited to announce a significant milestone in Auvious's global expansion: the launch of a new Auvious instance hosted in Google Cloud's Mumbai region, India!​

We’re thrilled to announce a major milestone in our journey at Auvious: the launch of a brand-new Auvious instance hosted in Google Cloud’s Dammam region in Saudi Arabia!

With our new integration with OpenAI, we are taking video support to the next level by infusing it with advanced AI capabilities.

Yes, the tech industry loves sweeping statements like ‘AI will kill SaaS.’ But what’s actually happening is that SaaS—as we know it—will evolve to become more intelligent and adaptive. For video collaboration specifically, the integration of agentic AI opens doors to richer, faster, and more personalized experiences. At Auvious, we’re excited to be at the forefront of this next wave, building solutions that merge the best of AI and human interaction in real time.

Celebrating 3 years of partnership, Auvious and Talkdesk have transformed customer engagement for credit unions across the U.S. Through seamless integration of video call and cobrowse tools, we’ve enhanced member support, boosted operational efficiency, and fostered loyalty. Together, we’re driving sustainability, accessibility, and innovation in the financial sector.

Celebrating 5 years of innovation, Auvious has been empowering businesses globally by extending Genesys Cloud with cutting-edge video call and cobrowse solutions. With deployments across industries, we’ve enhanced customer engagement, minimized carbon footprints, and promoted accessibility. Join us in shaping a more connected and sustainable future.

In today’s evolving business landscape, technology is a key driver of change. Integrated video calls are emerging as a transformative tool for contact centers to provide a great customer experience.