Including video communications in your CX strategy can earn customers' trust and loyalty by providing visual input and a personal touch in the conversation.

A plethora of features.
WebRTC Video & audio, Co-browse, Screen-share, Augmented Reality pointer, Scheduling, White-label, Recording service, recording playback service, AI Background removal, Realtime subtitles, Multiple participants.

Supported user flows.
Video first interactions, Chat to video escalation, Audio ( WebRTC ) first interactions, Video Appointments, Scheduled video calls, Co-browse, Chat to Co-browse escalation, Co-browse to screen-share escalation.