Auvious x OpenAI
At Auvious, we believe that the future of customer support lies in real-time, face-to-face interactions. That’s why our platform is built to deliver high-quality video calls, ensuring your customers receive personalized, efficient, and engaging service. With our new integration with OpenAI, we are taking video support to the next level by infusing it with advanced AI capabilities.
Elevating Video Call Experiences with AI
Our innovative AI tools are designed to enhance every aspect of your video calls. By leveraging OpenAI’s technology, Auvious brings you intelligent features that analyze and enrich customer interactions as they happen.
Vision for Real-Time Insights
During a video call, our Vision tool allows agents to capture key moments with a simple snapshot. It provides:
AI-powered image recognition and analysis to inspect products or assess visual details
Customizable prompts that tailor insights to your specific needs
Real-time processing to ensure immediate feedback during live calls
This feature empowers your agents to make swift, informed decisions right when it matters most.
Emotion and Sentiment Analysis
Understanding a customer’s emotional state is vital. Our Sentiment Analysis tool examines the emotional tone of the conversation by analyzing video call transcripts. It helps you:
Detect positive, neutral, or negative sentiments with precision
Gain actionable insights that drive improvements in both customer satisfaction and agent performance
Summaries for Efficient Follow-Up
Long after a video call ends, reviewing every detail can be a daunting task. Our Summaries tool automatically extracts the key points from each conversation, giving you:
A concise, structured overview of the interaction
More time to focus on strategic improvements rather than manual note-taking
Accurate Transcript Extraction
Every detail of a video call is important. The Transcript Extraction tool converts your call’s audio into accurate, searchable text. This feature ensures that:
Every conversation is well-documented for future reference or compliance purposes
Multiple languages and dialects are supported, broadening your service reach
Tailored Analysis with Custom Prompts
Every business has its unique requirements. With our Custom Transcript Analysis tool, you can:
Define your own criteria to evaluate call transcripts
Receive personalized insights that cater specifically to your operational needs
Why Choose Auvious for Video Support?
Our video call platform is not just about connecting people—it’s about enriching every interaction. Here’s what sets us apart:
Enhanced Engagement: Real-time video calls create a personal connection that traditional channels can’t match.
AI-Driven Efficiency: Automate routine tasks and gain deeper insights, allowing your team to focus on what matters most.
Scalable Solutions: Whether you’re a small business or a large enterprise, our platform adapts to your needs with robust APIs and SDKs.
Get Started with the Future of Customer Support
With Auvious and our integration with OpenAI, every video call becomes an opportunity to learn, improve, and excel. Experience smarter, faster, and more insightful interactions that transform customer support into a competitive advantage.
Discover all the innovative features and start your journey today by visiting our AI Tools documentation.