Auvious Widgets allow customers to trigger inbound interactions.
Click to Video
With our powerful video widget you can initiate with only one click inbound video first interactions to any CX/CRM. On top of the video comunication with the customer you can colaborate using Augmented reality, screenshare cobrowse.
Chat
With our chat video widget you can initiate a chat interaction to any CX/CRM and seamlessly escalate it to a cobrowse session or to a video call.
Click to Call
With our powerful audio widget you can initiate with only one click inbound audio first interactions to any CX/CRM. On top of the audio comunication with the customer you can colaborate using file transfers, screenshare etc.
Cobrowse
Our cobrowse widget can be easily implemented on any website, enabling your agents to share a secure PIN code with customers. This allows for cobrowsing and collaboration on specific web pages only.
Screenshare
Our screenshare widget can be seamlessly integrated into any website, allowing your agents to provide customers with a secure PIN code. This feature facilitates screen sharing and collaboration on specific web pages, browser windows, or the customer’s desktop.
Schedule
With our scheduling widget the customers are able to schedule an appointment with the contact center for a specific time and date.
